Property Management

Frequently Asked Questions

How do you screen your tenants?

We use a system called SafeRent from CoreLogic that looks at income, credit, criminal history, and debt ratios to determine if the potential tenant is acceptable or not, and then we provide you our recommendation to make a great decision. Our eviction rates are about 2%, meaning that it is 98% chance that your tenant will pay.

Do you mark up the service work that you do?

Yes. Our team makes a profit from the service work that we perform. It is typically between 5% and 20%. When you compare our trades' pricing to other prices, it will be comparable in our "fixed right the first time, or it's free" policy.

How do you manage homes nationwide when your corporate office is located in Livonia Michigan?

We invented Cloud Real Estate: the idea that an investor can buy a diversified portfolio of homes across many states and then have them managed through one company. Our corporate office handles our communications team, finance, marketing, and Property Management service calls, while our trades on the ground take care of specific service requests. This type of model could not have been done 10 years ago, but by using great images of properties and a great team, we're able to provide a better service at a better price and allow investors to diversify their portfolio across many markets.

What makes you different?

We utilize Cloud Real Estate to provide investors the opportunity to purchase homes in any state or city, based on math and quantitative data, instead of being concerned about simply buying a home that is close to your current home. Investors are able to receive a higher return by purchasing in areas that yield higher returns but then can diversify that investment across multiple states while still only working with one central platform.

Do you offer eviction protection?

Yes, we do offer eviction protection! Your solutions expert will provide you with information on the best program for you. Eviction protection is included for FREE in our high-yield product, and for a small additional fee with our other programs.