For Current Residents & Owners

Call In a Service Request

If you are a current resident or owner of a property we manage and would like to submit a service request ticket please call the 24hr maintenance hotline below:

 877-6-Get-Fix or 877-643-8349

TIP: Please be prepared to give the Client Services team details about the issue. It would be best if someone were present at the residence to provide information, the more we know the better/quicker we can address the issue.

In these situations, please make sure to do the following prior to putting in a work order:

  • Carbon Monoxide – Call the Fire Department
  • No Electricity – Call or contact the electric company to determine if there is a local outage
  • Water Leak – Shut off the water immediately
  • Gas Leak –  Call the gas company
  • Garbage Disposal – Make an attempt to unclog yourself

DIY Fixes for Common Issues

How to unclog a garbage disposal: https://www.youtube.com/watch?v=lhyNhgHldrs&t=14s

How to flush the condensate line: https://www.youtube.com/watch?v=gDtA0BK3LrQ

How to change the batteries in your smart home deadbolt:   https://www.youtube.com/watch?v=zLrUML3vujA

Winterizing / Covering outside spigots: https://www.youtube.com/watch?v=jLfAt4-HGJQ

Dripping faucet / Extreme temps: https://www.youtube.com/watch?v=NV_dEeF05iI

Changing a furnace filter: https://www.youtube.com/watch?v=-Y06YJpVZbw

Changing a humidifier filter: https://www.youtube.com/watch?v=1rzm3_Gnykk

Controlling the humidity settings in your home: https://www.youtube.com/watch?v=1dk972V6MsA

How to reset breakers: https://www.youtube.com/watch?v=GR05Ca4ATsI

How to reset GFI’s: https://www.youtube.com/watch?v=9TKBvS8zCd4

How to light pilot on hot water heater: https://www.youtube.com/watch?v=kmI8HjMH5vs

How to reinstall bifold doors that come off track: https://youtu.be/J3YDJ7bunL8

How to shut the main water valve off: https://www.youtube.com/watch?v=RvE6n7rTGnM

How to turn the water off to the toilet if it’s overflowing: https://www.youtube.com/watch?v=fHB8b56AgvE

Smoke detector batteries: https://youtu.be/l70YlizOLXc

Appliance filters: https://youtu.be/4e7B_fxLUcs

Adjusting screen doors: https://youtu.be/IgOLPDg5Ol0

How to pop the garage overhead door off the track for manual use: https://youtu.be/Rtpb9Pa8ong

How to check & adjust sensors on the overhead door: https://youtu.be/FhY7BbrsT4M