Why Having a Professional Property Manager Matters
Managing your rental can quickly turn into a full-time job. With many administrative, financial, and customer-facing tasks always on-hand, you can find yourself on the phone or at your laptop all hours of the day. When you’re not collecting rent, you may be responding to maintenance requests or trying to market another property. However, when you get Marketplace Homes to manage your home, we can do all the hard work for you. We’ll fill your home starting at $1,000 and manage it for only $99/month. Here are some stats to back up our clients’ satisfaction with our services:
- We have an average 17 day fill time.
- 98.5% of our residents pay on time.
- There is an average 5 day turnaround between resident move-out and the next occupancy.
We’re the highest reviewed and most reviewed real estate management provider in the US with over 1,300 reviews on Google at 4.4 stars and over 460 reviews on Zillow over 4.7 stars.
We’ve Got You Covered
From start to finish, the Marketplace Homes Rental Property Management team has you covered. Utilizing our custom 360 approach to property management, our team of dedicated experts provides exceptional service before a resident even sets foot onto your property. From the first phone call to filling your rental, our team’s streamlined process makes your experience as a landlord stress-free.
Highlighted Features
- Asset management recommendations from our in-house team of dedicated professionals
- Our customized Rent Loss Protection Program
- Nationwide maintenance and repair resources
- Access to electronic records such as rent payments, tenant information, maintenance requests, and forms
- 7-Day call center
Our Custom Approach
At the end of the day, no one even comes close to the level of professionalism and dedication that is Marketplace Homes. When you partner with us, you don’t have to wonder what’s going on with your investment. You can be sure it’s in good hands and we’ll be in communication every step of the way. We will even provide a complimentary inspection of your property once a year.
Customized Plans to Fit Your Specific Needs
You have unique investment needs, and we’re experts in real estate. Let our special property management team help!
Meet Your Team
“Marketplace Homes treats your property like it’s their own.” – Jean W.
Solutions Manager
High level experienced real estate expert that understands the market, the challenges of renting and how to use that knowledge to set you up with the road map for success from beginning to end. Welcome to real property management, giving you the stability you crave as an investor.
Marketing Concierge
Dedicated person who strategically lists and markets your rental. Excellent at positioning your property to drive traffic to your listing. Syndicates listing to 50 different sites and includes great pictures, attention-grabbing copy, digital staging, and digital ads online.
Leasing/Listing Expert
The worry-free way to get your investment working for you. Our leasing expert helps you get your property occupied by conducting showings, screening tenants with thorough background checks, and finding the right fit for your home.
Property Manager
Provides the kind of nationwide property management services that help you rest easy, knowing your rental’s in good hands. Takes care of tenant during move-in and move-out for you, conducts regular inspections and also helps with any service issues that arise.
How It Works
Fill out the form
Let us know what you’re looking for. Once we have a better idea of how we can help, we can begin crafting your customized solution.
We will call you
Once you submit your form, you can expect a call from our Customer Solutions team. They’ll get to know your needs and match you with one of our property management experts.
Meet your property manager
Your dedicated property manager will go over your customized solution plan with you and outline the next steps in the process.
Buy, sell or stay right where you are
Depending on what you’re looking for, Marketplace Homes has the resources to help you sell your current property, buy new construction, or simply manage one of your real estate investments.
Sit back and relax
You’ve done it! You can relax knowing that your property is in the best hands and that the team at Marketplace Homes Property Management has your back.
Our Communication Promise
Whether you’re selling, buying, looking for a property management company, or just planning for the future, we understand that it’s an extremely personal journey. Making decisions about your home or investments is something that everyone will go through, which is why we promise that you don’t have to do it alone.
At Marketplace Homes, we pride ourselves on being the only real estate brokerage company to offer our Communication Promise. Our Communication Promise is simple: we promise to provide you with 100% transparent communication no matter what stage of your journey. What does that mean exactly? It means that no matter where you are in the process, you’ll hear from us every step of the way.
During the process, you’ll have hard questions that need to be answered and big decisions to make which is why when you work with Marketplace Homes, you can expect a team with more communication, more resources, and more expertise. Together, let’s simplify the process and build your custom real estate solution today.
Sounds Too Good to Be True?
See what hundreds of our satisfied customers are saying
about our people and our services.
Testimonials
Being a first-time home buyer, my fiancé and I were very nervous and unsure of who to use as our property management company. After doing very thorough research of many local competitors, we decided to go with Marketplace Homes. It was the best decision we could have made! Debi Evans was our Property Manager and I cannot thank her enough! She treated us like we were her only clients, answering every email, phone call and text (and trust me we had a TON of questions)! I would highly recommend Marketplace Homes to anyone who has had a bad experience with other companies in the past and be sure to request Debi! We are absolutely loving our new home!
Liz – Livonia, MI
I have been associated with Marketplace Homes for over 7 years, and they have been one of the most responsive real estate companies that I have ever experienced. When it comes to managing properties, Jon Wilson and his staff have earned a 5 star rating. They truly care about their clients and their work shows it. They make every effort to see that any problem is handled quickly, professionally, and efficiently. I know, because of my association with MPH. I have dealt with many companies over the years and Market Place Homes is second to none.
E.P.
I’m a contractor and have been with the company since last December, Monique was our first contact and she has been helpful in everyway. She has great customer service and makes sure she follows up with each parties to answer any questions or concerns. We’ve dealt with a few property management teams and individuals and by far market place home is the best and Monique plays a huge role in that.
Pine Valley Industry
Brandy was immensely helpful from day 1. She made me feel totally secure with my decision to have my home managed by Marketplace. Brandy’s knowledge of the area (researching comps, etc), negotiation (I’m getting over $200 more per month for my rental than will my previous agency), incredibly quick response times (email responses within minutes), and overall communication (updating me each step of the way) has really been above and beyond anything that I could have expected. Thank you so much Marketplace (but especially Brandy) for being the best!!!
Katie – Salem, OR
Working with Jon has really been a lot easier then I expected. My wife and I are both doing a 1 yr tour in Afghanistan and the Marketplace team has made sure to remedy any issues no matter what time we contacted them. True professionals that stick by their word.
Parker – Cincinnati, OH
Frequently Asked Questions
I’d like to change where you send my payments. How do I do that?
Our Accounting team will send a document to your email called a “Bank Account Change Form” that will allow you to provide an updated account & routing number.
My resident is vacating and they caused damage.
Resident damages are covered by their security deposit. We will conduct a move out inspection to assess the condition of the home compared to the condition when they moved in. Your Property Manager will contact you prior to the Move-Out with Expectations, and then once we have that inspection report back to see what you’d like to charge the resident for and we’ll use the deposit for that. Should damages exceed the amount of their deposit, you’ll need to discuss that with your Property Manager.
There’s a maintenance issue at my home, how do I respond?
In the email you received about the work order there is a link to your online portal. In the portal, you’ll see the full description of the ticket as taken by us from the resident.Â
- Choosing “Yes” will indicate to the Property Manager that you’d like us to send a trade to diagnose the issue and present a quote for the repair.Â
- Choosing “No” will allow you yourself to move forward with handling or sending your own trade, in which case MH will sign off the Work Order on our end with you as the owner taking full responsibility for the ticket.