For Current Residents & Owners

Call In an Emergency Work Order

All emergency work orders must be called into 877-643-8349 and not submitted in your resident portal or email.

 877-6-Get-Fix or 877-643-8349

TIP: Please be prepared to give the Client Services team details about the issue. It would be best if someone were present at the residence to provide information, the more we know the better/quicker we can address the issue.

Please see the list below of examples that would be an emergency:

  • Carbon Monoxide Alarm (Call 911 first!)
  • No Electricity (check with your electricity provider to ensure this is not an area outage)
  • No Heat (check with your electricity provider to ensure this is not an area outage)
  • No Hot Water (check with your electricity provider to ensure this is not an area outage)
  • The Home is flooding
  • Gas Leak (Call 911 first!)
  • Water is spraying out of a plumbing line
  • Sewage or Septic System is backing up into the home
  • Structural Collapse

DIY Fixes for Common Issues

How to unclog a garbage disposal: https://www.youtube.com/watch?v=lhyNhgHldrs&t=14s

Winterizing / Covering outside spigots: https://www.youtube.com/watch?v=jLfAt4-HGJQ

Dripping faucet / Extreme temps: https://www.youtube.com/watch?v=NV_dEeF05iI

Changing a furnace filter: https://www.youtube.com/watch?v=-Y06YJpVZbw

Changing a humidifier filter: https://www.youtube.com/watch?v=1rzm3_Gnykk

Controlling the humidity settings in your home: https://www.youtube.com/watch?v=1dk972V6MsA

How to reset breakers: https://www.youtube.com/watch?v=GR05Ca4ATsI

How to reset GFI’s: https://www.youtube.com/watch?v=9TKBvS8zCd4

How to light pilot on hot water heater: https://www.youtube.com/watch?v=kmI8HjMH5vs

How to reinstall bifold doors that come off track: https://youtu.be/J3YDJ7bunL8

How to shut the main water valve off: https://www.youtube.com/watch?v=RvE6n7rTGnM

How to turn the water off to the toilet if it’s overflowing: https://www.youtube.com/watch?v=fHB8b56AgvE

Smoke detector batteries: https://youtu.be/l70YlizOLXc

Appliance filters: https://youtu.be/4e7B_fxLUcs

Adjusting screen doors: https://youtu.be/IgOLPDg5Ol0

How to pop the garage overhead door off the track for manual use: https://youtu.be/Rtpb9Pa8ong

How to check & adjust sensors on the overhead door: https://youtu.be/FhY7BbrsT4M